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Shipping Policy

Shipping

Schedule Overnight Deliveries and Earn FREE Shipping

We ship out orders Monday – Friday for next-day delivery on Tuesday – Saturday, as long as the order is placed by 8AM ET. You may also schedule your seafood delivery ahead of time by choosing your desired date at checkout. Not all towns have Saturday delivery, so if you are interested in Saturday delivery, please contact our Customer Service Team by email or phone with your zip code so we can check availability. All orders scheduled to be delivered on Saturday are subject to an additional delivery fee.

All frozen packages are sealed in a reusable box with dry ice, while our fresh packages are packed with gel packs. Packages containing both frozen and fresh products will be packed with gel packs. Dry ice is not harmful to your food as CO2 is found naturally in the air we breathe, however, it can be so cold that it can burn your skin if you touch it with your bare hands. Please wear gloves when handling dry ice.

Shipping exceptions include holidays, the eve of a holiday or inclement weather. Our Customer Service Team will inform you via phone call or email if there are any issues with shipping your order out as promptly as possible.

Once you receive your package, you should open your package and make sure all your items arrived safely. If you have any issues with your products you must notify our Customer Service Team with photos of any issues via email the day your package arrives.