Return & Exchanges

WE GUARANTEE OUR LIVE MAINE LOBSTERS AND OTHER FRESH SEAFOOD ON THE DAY OF DELIVERY.

WE WILL ISSUE A CREDIT OR REFUND ON THE PORTION OF PRODUCT THAT WAS NOT DELIVERED ADEQUATELY DUE TO THE FOLLOWING REASONS:

• A mistake made by our shipping carrier and you purchased shipping protection. 
• Lobsters are not alive upon delivery and you notify us within 4 hours of delivery of the shipment and pictures are provided. 
• Products missing from your order with notification within 4 hours of the delivery of the shipment and pictures are provided.